Books
Noise by
From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones--"a tour de force" (New York Times). Imagine that two doctors in the same city give different diagnoses to identical patients--or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants--or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment--and what we can do about it.
Business ethics : decision making for personal integrity and social responsibility by
This model teaches students ethical skills, vocabulary, and tools to apply in everyday business decisions and throughout their business courses.
The Decision Maker's Playbook by
The Decision Maker's Playbook is an easy-to-use, "how-to" toolkit to improve managers' decision making, using visualisations, relevant examples and actionable checklists that cater to its main target group: analytically interested, busy managers and entrepreneurs. The Decision Maker's Playbook will help readers navigate a complex world. Along the four chapters of the books, it will help you in: 1. Collective Evidence 2. Connecting the Dots 3. Crafting the Approach 4. Complete the Mission The Decision Maker's Playbook is your personal toolbox to help you make better decisions. It offers practical advice to help you understand, analyse and shape your world. As simplified representations of reality, the models portrayed in this book allow us to see patterns, identify relationships, and view the world from different vantage points. They help us understand and break up complex phenomena into tractable pieces. From Unknown unknowns over Fat Tails to Counterfactuals, this book will make lesser known but highly relevant models available for immediate use - in a visual way, supported by applicable case studies and without jargon.
Global Business Ethics by
Corporate social responsibility, sustainability and acting ethically are all accepted business aims, but their meaning and implementation in a global context is far less clear-cut. Global Business Ethics cuts through the confusion to provide a coherent basis for ethical decision-making within the complications of the international business landscape. Underpinned by theory and including worked-through examples of ethical dilemmas and their solutions, this textbook will guide the reader beyond theory to real-world business decisions. Practical tools such as decision trees and suggested principles to apply in dilemma situations give readers the skills and confidence to tackle the ethical challenges they face. Global Business Ethics offers a unique working code of ethics provided as a model with guidance to readers for adaptation and implementation. Case studies include: Walmart, Hershey's, Citibank, Ford, Nike, Johnson & Johnson, Harley-Davidson, The Body Shop and Procter and Gamble. A chapter on the legal aspects of ethics provides guidance on the complex relationship between law and ethics in international business. The final part takes an in-depth look at the practical application of ethics in business life. Covering all the major theories of ethics, including an examination of the role of quantification of ethics, Global Business Ethics demonstrates how their principles can be applied to inform better business decisions. Online supporting resources for this book include instructor's manual, lecture slides and appendices.
Decide and Conquer by
Decide and Conquer, Second Edition brings together all the practical skills you need to make the best possible decisions every day. This quick, concise book identifies every key obstacle to quality decision-making and shows exactly how to overcome them. Discover how your personality impacts your decision-making, why instincts and experience can lead you astray, how to simplify complex decisions without oversimplifying them and much more. Renowned management author Dr. Stephen P. Robbins translates cutting-edge research findings about human behavior and decision-making into language anyone can understand - and act upon. In this Second Edition, he provides many new and updated examples, updated research, and new coverage, including these crucial new topics: Are you a Maximizer or a Satisficer - and what it means for your decision-making Overcoming the familiarity bias, adaptation bias, and fear-of-loss bias How to stop throwing good money after bad Knowing when doing nothing is your best option Accounting for gendered decision-making styles Decide and Conquer, Second Edition covers everything from goal-setting and risk-taking to overconfidence to procrastination, and offers indispensable insights for overcoming the multiple biases that are built into all human decision-makers. You'll use Robbins' powerful techniques in your relationships, your finances, your career - every day, everywhere!
Ethical Maturity in the Helping Professions by
How do we, as humans, arrive at what we call morally or ethically good or bad decisions? What processes are involved in making ethical decisions? Is there a way to move towards ethical maturity and how will being ethically mature assist us with any future decisions we might make? Ethical Maturity in the Helping Professions provides a comprehensive overview of the most influential ideas in ethical thinking across the ages and considers the ethical challenges faced in various contexts of educational, research, business and organisational sectors. The book reflects on the history, philosophy and science of ethics through an interdisciplinary approach and encourages the reader to consider their own ethical decision-making and the influences which play a role in shaping them. The authors also introduce a brand new model for becoming an ethically mature professional. This book is essential reading for practising and student psychotherapists, psychologists, counsellors, psychiatrists, social workers, nurses, health care and allied professionals.
eBooks
The Art of Judgment : 10 Steps to Becoming a More Effective Decision-Maker by
Adair provides a clear pathway to improving your judgment, beginning with an exploration of the machinations behind decision-making, before demonstrating how you can develop a stronger understanding and control of your judgment.
Never Go with Your Gut by
Avoid terrible advice, cognitive biases, and poor decisions. "Before you find yourself about to make another gut-based decision that will surely end badly you must take the time to read this book. It will save you from yourself!" --Leonard A. Schlesinger, PhD, Vice Chairman and COO Emeritus at Limited Brands, Baker Foundation Professor at Harvard Business School, President Emeritus of Babson College, and bestselling author of Just Start Want to avoid business disasters, whether minor mishaps, such as excessive team conflict, or major calamities like those that threaten bankruptcy or doom a promising career? Fortunately, behavioral economics studies show that such disasters stem from poor decisions due to our faulty mental patterns--what scholars call "cognitive biases"--and are preventable. Unfortunately, the typical advice for business leaders to "go with their guts" plays into these cognitive biases and leads to disastrous decisions that devastate the bottom line. By combining practical case studies with cutting-edge research, Never Go With Your Gut will help you make the best decisions and prevent these business disasters. The leading expert on avoiding business disasters, Dr. Gleb Tsipursky, draws on over 20 years of extensive consulting, coaching, and speaking experience to show how pioneering leaders and organizations--many of them his clients--avoid business disasters. Reading this book will enable you to: Discover how pioneering leaders and organizations address cognitive biases to avoid disastrous decisions. Adapt best practices on avoiding business disasters from these leaders and organizations to your own context. Develop processes that empower everyone in your organization to avoid business disasters.
Courage And Conviction: Ethical Dilemmas, Decision-making, And Resolutions by
Courage and Conviction deals with the subject of ethical dilemmas in personal and work life. It opens with a discussion on the nature of ethical dilemmas and then discusses moral reasoning and what it takes for effective decision-making in an ethical dilemma. It provides a guide for resolving an ethical dilemma with a step-by-step resolution framework and a tactical approach.
Future Trends : A Guide to Decision Making and Leadership in Business by
In Future Trends, consultant and futurist Larry Samuel: Identifies sixty significant and opportunistic global, long-term trends; Details how businesspeople can leverage each trend in both the short- and long-term via a decision-making and leadership platform.
Performance-Based Strategy: Tools and Techniques for Successful Decisions by
Executives in today's business environment havenever been busier. Time constraints are ever present. Resources are strained.Strategic planning constantly competes with the tactical demands of running anorganization. To make matters worse, most organizational leaders, whenconfronted with the need for strategic planning, have no idea about how to goabout it. They have plenty of knowledge and information about the organizationand their situation, but no effective tools to analyze their thoughts, to make decisionsthat will lead to effective strategies, and most importantly, to create a planof action. In Performance Based Strategy, Steve Fairbanks and Aaron Buchko offer a practical set of simple, productive tools that will enableleaders to develop effective strategies. The book offers tools that have been tested in small, medium, and Fortune 100 companies, with forprofit and not-for-profit organizations, and across a breadth of industries,such as manufacturing, health care, banking, distribution, transportation,government, and charities, among others. The authors have used these toolsas insiders to turn around companies, and as outsiders in advisory and boardroles. When properly applied, the strategies offered here enable leaders to seetheir situations and organizations in new ways. Managers will be able topresent information in a way that everyone in the organization willunderstand. Executives can provide a sense of direction that will providea framework for decision making that will give guidance to people. Aboveall, applying these tools will enable managers to improve their firm'sperformance.
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