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Problem Solving: Problem Identification

Identifying problems is typically the first step of the decision making process. In this section, we provide curated resources to help you define the problem.

Making ideas visible: The key to 21st century problem solving | Tom Wujec by TEDxGateway

In this video, Tom Wujec shows how to apply a simple, powerful, and surprisingly scalable principle to solve almost any problem in business and in life.

Identify the problem by GreggU

The video outlines the process of solving problems, discusses how to analyse problems and their causes, and identifies common problem-solving pitfalls.

Problem Solving by Teach for Life

The video shows how to use the four steps problem solving method to overcome problems. The four steps can be repeated until a solution is found.

Root cause analysis fundamentals by TapRooT®

In this video, Benna Hughes and Mark Paradies talk about definition of a root cause and root cause analysis.

LinkedIn Learning Videos


How to access the LinkedIn Learning Videos

Step 1: Login via your institution's subscription

Login to NP Login to NYP Login to SP Login to TP

Step 2: Click 'Continue without LinkedIn' on the Welcome page.

Step 3: Click 'Do not connect my account'

Step 4: Click on the above video links

Step 5: See the following help: :

Problem Identification Problem Identification

As the first step in problem analysis, problem identification, if done well, provides the foundation for a solution.


root cause analysis tool infographicWhat is Root Cause Analysis? by 6Sigma.com

 This guide shows how to do a root cause analysis step-by-step. It is an easy way to get rid of a stubborn problem once and for all!